The way we shop and pay for our purchases is evolving at great pace. The influx of technology and innovation has rewritten the rules of engagement in commerce. To understand more about these changes and how consumers are thinking about payments, we’re pleased to present findings from this, our fourth annual Visa Consumer Payment Attitudes Survey, in the report Rise of the Digitally Engaged Consumer.
The latest survey was conducted amongst 4,000 consumers in Indonesia, Malaysia, Myanmar, the Philippines, Singapore, Thailand and Vietnam in July 2017. We asked consumers questions across a range of topics including going cashless, eCommerce, the on demand economy, the growth of mobile payments, mobile banking and QR payments.
We hope this report will serve as a guide to the evolving payment needs of consumers in the new digital economy in Southeast Asia.